It’s Jakki, your friendly canine coach.
Creating a thriving culture of innovation isn’t just a buzzword—it’s essential for any pack that wants to lead the way. Previously, we explored how every dog (and human) can be an innovator. Today, let’s dive into how to create an environment that embraces and fuels innovation.
Experts in organizational behavior and leadership have identified three crucial elements for creating an environment where innovation can thrive:
Psychological Safety Creating a climate where team members feel safe to express ideas, ask questions, and admit mistakes without fear is essential for open communication and creativity.
Intellectual Honesty Encouraging truthfulness about knowledge, acknowledging uncertainties, and being open to feedback are crucial for rigorous problem-solving and innovation.
Balanced Risk-Taking Innovation requires taking calculated risks. Assessing potential downsides, preparing for failures, and making informed decisions about when to proceed despite uncertainties are key components.
To visualize this, imagine a three-legged stool. If one leg is too long or short, the stool (and the culture) falls over. Balance is key.
Kinda like the sleeping position I’m demonstrating….
However, it is possible to have too much psychological safety. Over-indexing on any positive element can throw us off balance. For example, loving chocolate is great, but only eating chocolate would be unhealthy.
The same goes for psychological safety. In the spirit of wanting to feel safe, we sometimes hold back on intellectual honesty. Have you ever found yourself:
- Not saying “NO” to an invitation because you don’t want the person to feel bad?
- Not giving direct feedback to a report because the year was tough enough?
- Not providing feedback to a supervisor to avoid causing friction?
While these actions may yield short-term safety, in the long term, they can hinder innovation and growth.
My Challenge to You:
Where is your culture out of balance, and what can you do to adjust it, even if it’s just a small change?
Suggested Reading:
- “The Fearless Organization” by Amy Edmondson
- “The Innovator’s Dilemma” by Clayton M. Christensen
- “Lean Startup” by Eric Ries
- “Creativity, Inc.” by Ed Catmull and Amy Wallace